Privacy Policy

Privacy Policy

Hael.shop (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or use our services.

1.Information We Collect

We may collect the following information:

Name

Contact information (email address, phone number)

Shipping address

Order details

Payment information

Website usage data

This information is used to process orders, provide customer service, improve our website, and enhance your shopping experience.

2.How We Use Your Information

We use your information to:

Process and deliver your orders;

Provide customer support and after-sales service;

Send order updates and notifications;

Improve our products and services;

Prevent fraud and protect account security.

3.Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

4.Cookies

Our website may use cookies to improve website functionality, analyze traffic, and provide a better user experience.

You may disable cookies through your browser settings if you prefer.

5.Third-Party Services

We may work with third-party service providers, such as payment processors and shipping partners, to complete your orders.

These providers handle your information according to their own privacy policies.

6.Contact Us

If you have any questions regarding products, orders, or after-sales service, please feel free to contact us.

Email: h372331688@gmail.com

Phone: +8619398688834

Business Hours: Monday - Friday 09:00 - 18:00

Company Address: UNIT 1009,10/F,KING CENTER,5-9 KA HING ROAD,KWAI CHUNG HONG KONG

We will respond to your inquiry as soon as possible.